Storage

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Camera does not use my new storage device

If you purchased an SD card or USB thumbdrive that is larger than 32GB, it is likely the storage device was formatted with the exFAT file system. This is a Microsoft proprietary and patented file system. You will need to reformat your storage device using FAT32/VFAT file system.

Note that the edgertronic only supports SDHC SD Cards. SDXC SD cards are not backward compatible and will not work in the edgertronic (see below for another opinion).

Hat tip to John, a customer who bought a 64 GB USB Kingston thumb drive and worked with us to find the solution. Once John reformatted the USB storage device (he used Rufus for Windows), John reported it worked fine.

During camera endurance testing, a 320GB Western Digital My Passport USB hard disk is used for video storage. To get the USB disk to work consistently, a high quality powered USB hub is used so the disk can be powered on before the camera is powered on.

Storage device support

The camera continues to save to the active storage device if there is room even when another storage device is added. If both SD card storage and USB are available at power on, the camera will initially use the USB storage device until it is full then switch to storing on the SD card. Specifically:

Power On Condition User Action Camera Behavior
SD card installed
No USB storage
Saves videos to SD card only.
SD card installed
No USB storage
USB storage inserted Saves videos to SD card then switches to saving to USB storage when SD card is full.
SD card installed
USB storage inserted
Saves videos to USB storage then switches to saving to to SD card when USB storage is full.
No SD card
USB storage inserted
Saves videos to USB storage only.
No SD card
USB storage inserted
SD card inserted Saves videos to USB storage then switches to saving to SD card when USB storage is full.

Changing storage device without power cycling

1. To change from saving to big sd card to usb(with only big sd card inserted), go to settings and choose to dismount the big sd card. You will receive an alert that you have no storage device, close the alert and then insert the usb, you will now be saving to the usb. Once you have done this you may reinsert the big sd card and the camera will continue saving to the usb.

2. To change from saving to usb to big sd card(with only usb inserted), go to settings and choose to dismount the usb. You will receive an alert that you have no storage device, close the alert and then insert the big sd card, you will now be saving to the big sd card. Once you have done this you may reinsert the usb and the camera will continue saving to the big sd card.

3. To change to your desired storage device when both devices(big sd and usb) are inserted, go to settings and choose to unmount the device you do not want to save to(device 2), this will allow you to save to the remaining storage device(device 1). Once you have done this you may reinsert the unmounted storage device(device 2) and the camera will continue saving to the device that was never unmounted(device 1).

SDXC card

Based on our understanding of the specifications, an SDXC card should not work in an edgertronic camera (due DM368 SoC processor hardware limitations). However, hat tip to Adeola Akinola who accidentally bought an SDXC card, so he decided to see if he could get it to work. To quote from his email:

I found a 3rd party software that can format a large volume into FAT32 file system. There might even be some ways to do this natively in windows, but reading a forum I decided to use this software instead:
Just wanted to update you guys. I think telling folks to use SDHC is still a smart idea, but maybe a footnote or something added to what is currently on the wiki about being able to use an SDXC card with some work/software is worth it.

Multiple USB storage devices

Unless you need a very large storage, it is recommended you only use one USB storage device at a time. The camera does not handle USB storage plug and unplug events correctly when more than one USB storage device is installed.

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